In order to have a convenient fast ferry journey, avoid having to get into trouble in the check-in process as well as on the island, passengers need to prepare all kinds of identification documents as regulation. Let’s taucaotoc.vn learn more about the regulations of the Ministry of Transport on identification documents for your trip. For passengers […]
To ensure the safety and comfort of passengers, Con Dao Express and Phu Quoc Express have specific luggage policies as follows: Passengers are entitled to a maximum of 15 kg of free luggage allowance for each Con Dao Express and Phu Quoc Express ticket. Passengers must pay fee for the amount of lugage that exceeds […]
Fast ferry trip with children (from 1 to under 11 years old) determined by year of birth are eligible for discount on Eco fare according to the company’s policy. Children traveling with adult are not entitled to the free luggage allowance. Fare for fast ferry on Kien Giang and Con Dao Island routes for children […]
Exchange information for Con Dao Express fast ferry ticket for Vung Tau – Con Dao Island, Tran De – Con Dao Island, Can Tho – Con Dao Island routes is specified as follows: | Definition: Changing ticket information is the change of any data on the ticket issued to the customer. Cases in which ticket […]
Cancellation and refund policy for Con Dao Express fast ferry routes, applicable to agents and customers traveling on Vung Tau – Con Dao Island, Can Tho – Con Dao Island and Tran De – Con Dao Island routes until has a new replacement policy. Cancellation cases: Because the shipping line changes its operation plan, including: […]
In case of passengers are late for a fast ferry to Con Dao Island from Vung Tau, Can Tho or Tran De will be handled as follows: If the passenger cancels the ticket no more, it is considered that the ticket for that ferry has expired and no refund will be issued. If you agree […]
